What is DentBridge?
DentBridge helps patients submit dental care requests to an academic dental setting, where suitable cases may be reviewed and coordinated with senior dental students under faculty supervision.
Patient FAQ
Simple answers to common questions about requesting dental care through DentBridge.
Is DentBridge a dental clinic?
No. DentBridge is not a dental clinic or hospital. It is a digital platform that helps organize requests and connect them to the right academic clinical workflow.
Who will review my request?
Your request may be reviewed by authorized faculty members or the relevant academic clinical team before any next step is decided.
Will I be treated by a student?
If your case is suitable, you may be treated by a senior dental student. Student treatment is provided under faculty supervision.
Is student treatment safe?
Dental students work under the guidance of qualified faculty members. The goal is to provide supervised care in an academic clinical environment.
Does submitting a request guarantee treatment?
No. Submitting a request does not guarantee treatment or an appointment. Your request first needs to be reviewed for suitability.
What happens after I submit the form?
Your request is reviewed. If it appears suitable, you may be contacted for the next step. If it is not suitable, you may need to seek care through another clinic or service.
How long does it take to get a response?
Response time can vary depending on the clinic, faculty review, student availability, and the type of request.
Do I need to know which treatment I need?
No. If you are not sure, choose “I’m not sure” and describe your concern in simple words.
What information should I provide?
Provide your contact details and a clear description of your dental concern. This helps the review team understand your request.
Do I have to upload photos or x-rays?
No. Uploading photos, x-rays, or documents is optional. Only upload files if they are relevant to your dental request.
Who can see my information?
Your information is not open to all students. It is used only for request review and case coordination by authorized users involved in the approved workflow.
Can I check the status of my request?
Yes. After submitting a request, you can use the “Check Request Status” page to follow its progress.
Does using DentBridge cost money?
Submitting a request through DentBridge does not require a platform fee from the patient. However, any treatment costs, if applicable, depend on the clinic, treatment type, and institutional process.
How much does treatment cost?
Treatment costs may vary depending on the clinic, treatment type, materials, and institutional rules. DentBridge does not independently set treatment fees.
Can I use DentBridge for emergencies?
No. DentBridge should not be used for urgent or emergency dental problems. If you have severe pain, swelling, bleeding, trauma, or difficulty breathing, seek urgent medical or dental care immediately.
What types of dental requests can I submit?
You may submit requests related to consultation, cleaning, fillings, extraction, root canal treatment, gum treatment, prosthetics, orthodontics, pediatric dentistry, esthetic dentistry, or other dental concerns.
Can my request be rejected?
Yes. Some requests may not be suitable for student treatment, may require a different clinic, or may not match current academic clinical needs.
Can I edit or delete my information later?
You may contact DentBridge to ask about correcting or deleting submitted information. Some requests may depend on the status of your case and applicable institutional requirements.